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Picker and rider apps

Android apps for the people who pick, pack and deliver

Two Android apps for your store team. The picker app takes staff from picking queue to a checked, packed, labelled order. The rider app covers the trip, payment at the door and proof of delivery.

  • Barcode scanning as items are picked
  • Bluetooth label and invoice printing
  • Cash, wallet or scan-to-pay QR at the door
  • OTP, photo and signature proof

Free forever plan · No credit card required

Order #10480

Picking

3 of 7 picked

  • Basmati rice 5 kgA-03 · ×1
  • Toor dal 1 kgA-05 · ×2
  • TomatoesF-01 · 0.5 kg
  • Salted butter 500 gC-02 · ×1
  • Ragi flour 1 kgA-04 · ×1
  • Sunflower oil 1 LB-01 · ×1
  • Jaggery 500 gA-07 · ×2
CustomerAnanya R.
Delivery slot6 to 7 pm
Scan next itemItem scanned

Delivery 3 of 7

Ananya R. · ₹1,240

UPICash

Flat 4B, Sunrise Apartments, Baner

5 bags · Collected ₹1,240 by UPI

Mark deliveredDelivered
Label printedQC passed · 2 bags

What the apps do

One app for the store floor, one for the road

Both apps use the same orders as your admin, so nobody re-keys a pick list or a delivery.

  • A picking queue you control

    Pickers get the next order from a queue sorted oldest first, by slot, by distance, or in an order you set by hand.

  • Scan as you pick

    Every item is scanned with the phone camera, including weighed items with the weight in the barcode.

  • Short picks without a phone call

    Mark an item unavailable with a reason, add a substitute, or carry the shortfall to a later slot if your store allows it.

  • Check, pack and print

    A separate checking step, named bags, a photo of the packed order, and labels on a Bluetooth printer.

  • Trips in stop order

    Riders see their trip stop by stop and open each address in Google Maps.

  • Proof at the door

    Take an OTP, a photo or a signature, depending on what you require for each store.

Picker and rider apps in detail

Picker app

When an item is missing, the picker decides on the spot

Pickers don’t need to call a manager. The app shows the options your store allows and records the choice on the order.

  • Mark an item unavailable, with a reason
  • Search by name or barcode to add a substitute
  • Short-pick and deliver the rest in a later slot
  • Report a wrong shelf location or product image

Order #10482 · Aisle C

Salted butter 500 g

C-02 · picked 1 of 2

  • Basmati rice 5 kg
  • Toor dal 1 kg
  • Tomatoes, 0.5 kg

1 short. What next?

  • Add a substituteSearch by name or barcode
  • Pick laterDeliver 1 in the next slot
  • Item unavailableChoose a reason

The customer is told about this change in the app.

Choose an optionConfirm: pick later
Moved to next slot1 butter · tomorrow 7 to 9 am

Checking and packing

A second pair of eyes before the bag is sealed

Checking is its own step with its own queue, so mistakes are caught in the store. Packers then split the order into named bags and print a label for each.

  • Accept or reject each item, with a reason
  • Named bags with a package weight
  • Photo of the packed order
  • Zebra and Epson label printers over Bluetooth

Order #10480

QC passed

Pack into bags

  • Bag A · Dry4 items7.2 kg
  • Bag B · Chilled2 items1.1 kg
  • Bag C · Frozen1 items0.4 kg
Photo of packed order
  • All 7 items scanned
  • Quality check passed
  • Delivery slot 6 to 7 pm
Print 3 labels3 labels printed
Labels printedZebra · Bluetooth

Rider app

Payment and proof, settled at the door

Riders take payment the ways your store accepts, collect the proof you ask for and take back rejected items. If the signal drops, the delivery is saved on the phone and sent when it returns.

  • Cash, customer wallet or a scan-to-pay QR code
  • OTP, delivery photos and signature
  • Item returns at the door, with a reason
  • Earnings, incentives and performance for each rider

Stop 3 of 7 · Ananya R.

Collect ₹1,240

Wallet
₹240
Scan-to-pay QR
₹1,000
Still to collect
₹0

Proof of delivery

  • OTP 4821
  • 2 photos
  • Signature

Deliver to

Flat 4B, Sunrise Apartments, Baner

Order #10482 · 6 items · Leave with security

Mark deliveredDelivered
1 item returnedTomatoes · damaged

Picker and rider app questions, answered

Quick answers to what retailers ask most. Can't find yours? Ask our team.

Free forever plan · No credit card required

Talk to a commerce expertWe'll walk you through it with your own products
Email us30-min demo
01

Which phones do the picker and rider apps run on?

Android phones. Both apps are on Google Play. There is no iOS version of either app.

02

How does the picker app decide which order to pick next?

Orders come from a picking queue. You choose the sort: oldest first (by delivery slot when slots are on), nearest or farthest first, or an order you set by hand. Pickers can pick several orders at once if you turn that on.

03

What happens when an item is out of stock on the shelf?

The picker marks it unavailable with a reason, adds a substitute, or short-picks it. If your store allows partial fulfilment, the missing quantity can go in a later slot instead of being cancelled.

04

Which printers work with the apps?

The picker app prints labels on Zebra and Epson printers and invoices on Epson printers, connected over Bluetooth. The rider app can also print invoices on Epson Bluetooth printers.

05

How do riders take payment?

With the payment methods your store accepts: cash, the customer’s store wallet, or a QR code the customer scans to pay. A payment can be split across methods.

06

What proof of delivery can I ask for?

An OTP from the customer, delivery photos, a signature, or a combination. You set which are required for each store.

07

Do the apps work without mobile signal?

Partly. A completed delivery, its signature and the rider’s location are saved on the phone and uploaded when signal returns. New orders and trips, OTPs and QR payments need a connection.

Put the apps in your team’s hands

Tell us how your stores pick and deliver today. We will show you the picker and rider apps working with your own orders.

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